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First class publishing services

First class publishing services with editorial support

Our unrivalled knowledge and experience of successfully launching and developing journals means that we deliver a first-class publishing service. We collaborate closely with editors to ensure that journals are running smoothly whilst, beyond the day-to-day operations, we work strategically with the overarching objective to help each publication realize its potential in the shortest possible time.

In brief, our services include:

A state-of-the-art publishing platform

We focus on providing an excellent experience to all journal readers, authors and editors through our innovative websites. Our cutting edge publishing platform is specifically designed for open access journals and provides an end-to-end publishing system:

  • User friendly submission system
  • Easy to use tools for editors to manage peer review and rapid publication
  • Customizable journal websites to suit your needs

Strategic support for journal development

We assign a dedicated Publishing Editor to act as the publisher’s primary point of contact for the editors, society executives, and other key stakeholders. The Publishing Editor will work closely with you to understand, support and develop the aims of the journal, as well as the aims of any society or other partner organization.

The Publishing Editors are subject specialists with up-to date knowledge of publishing practice, the subject area of the journal and of competitor journals. This enables them to provide excellent strategic support. They will recommend and oversee the execution of strategies to help the journal stand out from the competition and capitalize on new opportunities.

Comprehensive editorial support

The quality of content published underpins the success of a journal and we are committed to helping you to ensure editorial excellence as the journal grows. SpringerOpen provides Journal Editorial Office services for administrative support such as management of the peer-review process and manuscript processing.

A fast and quality production service

Recognizing the importance of rapid dissemination of research, our journals are published on a continuous publication model, with a PDF of the author version of the accepted article first published within 10 working days of acceptance and then replaced by the final version of formatted full-text within 15 days.

SpringerOpen aims to ensure an excellent service to authors throughout the publication process and to minimize the time a manuscript spends in production.

Customer satisfaction

SpringerOpen has a well-trained and resourced customer service team able to offer comprehensive customer, author, editor and reviewer support to our entire network of website users. The customer service team responds to all queries within 24 hours and are available 7 days a week. In 2012 the team’s average response time was under 17 hours and a 92% customer satisfaction score achieved.

Expanding the impact and influence of our publishing partners

We help you to achieve your goals. We are committed to understanding your unique needs and developing a strong and mutually beneficial partnership.

Partnering with SpringerOpen will provide global exposure not just for your journal and its content, but also for your organization through prominent inclusion of society branding. With our experience and expertise we will help you deliver on opportunities that drive progress in the field and engage and build your membership.

Please contact info@springeropen.com if you have any questions or if you would like to discuss an open access journal with us.